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Welcome to Twisted Pro   

The Company:

Twisted Pro® was founded by a US Army veteran in 2013 while stationed at Fort Hood, TX. As a part of an off-road group which consisted of all active and prior service members, the idea of being a part of the community and raising money for select military charities was a lead focus. Over the course of a few months and during down time on deployment, the group learned about the use of forward projection LED lighting and produced their first lighting product by early 2014. The first lights were sold locally to raise money during local truck, jeep, and car meets. By the end of 2014, the team was contacted by people from all across the country looking to purchase their lighting products, expanding the recognition of the early company.

Today, the company is based in northern Florida where it employ's disabled veterans from all branches. Being medically discharges himself, the owner of Twisted Pro® knows how difficult the transition from service to civilian is and strives to assist by offering veterans jobs as they exit the military. Twisted Pro® ensures the quality and customer service you expect from a team of employees who pledged to serve this nation, even after the military. 

We, as a company of veterans are enthusiasts like you, who strive to keep you up to date as we put every product we have to the test to ensure that you are getting the best quality for what you're paying for. We have used our products first handedly to see just how well they hold up to the harshest conditions. If a new product doesn't withstand our tests, then we simply will not sell it. We trust in our products, and want you to do the same. 

Twisted Pro® specializes in advanced forward projection LED lighting technology for off-road and marine applications. We as a company strive to keep our customers up to date, with only the most durable pieces of equipment money can buy. Whether you are a professional driver or simply an off-road enthusiast looking to upgrade you ride, Twisted Pro® has what you need. We provide only the best products on the market to ensure your trust in our equipment for your safety and satisfaction. 

 

We look forward to building a great relationship with every one of our loyal customers. 

 

We Are Twisted Pro.


The Off-Road Center:   

Twisted Pro All-Terrain is located at: 

50 Ellis St. Suite 208, St. Augustine, FL 32095

The center offers full installation services for trucks, Jeeps, and ATV/UTV. At this install center, we can take your stock vehicle and turn it into your dreams from Suspension, wheels and tires, bumpers, roof racks, audio and lighting, performance, and more. Follow this facility on Instagram at @TwistedPro_AllTerrain



*Hidden Discount: 15% OFF Lighting Products - Coupon Code, "BRIGHTER"

Twisted Pro 2 Year Warranty

All Twisted Pro lighting products come with a 2 Year Warranty from the date of purchase by the original customer. If your product was purchased from an authorized Twisted Pro retailer, you may return the product to them if 90 days or less from date of purchase. If longer than 90 days, please review the following information and contact Twisted Pro via E-Mail at Sales@TwistedPro.us 

Twisted Pro Rock Lights and H2 Series hold a 100% Lifetime Warranty and Guarantee. If you break it, experience water or condensation, or experience faulty power issues, Twisted Pro will immediately replace it.* 
*Troubleshooting is required before replacement. 

Twisted Pro is not liable for any damage done to products from customer abuse, installation, repair, improper washing*, disassembly, removal, or negligence (This is to include any natural causes such as powder coat fade, outer lens weathering, or rust). If you believe that your product is defective, it must be returned to Twisted Pro for inspection. If damage is not at fault of the customer, Twisted Pro will either repair or replace your product.

*Any product that has condensation due to power washing, or due to the use of a pressure washer, the product will NOT be replaced. Lighting products are rated at a IP68, however that rating does not mean that each lighting product can protect against extremely high water pressure being shot directly into the outer lens. Consult with your detailer before the use of a pressure washer rated at 1200 psi or more. 

To Begin Your Warranty Claim:

-Contact Twisted Pro All-Terrain via E-Mail at Sales@TwistedPro.us to obtain your Return Merchandise Authorization (RMA) number and the return address.

-The product must then be shipped back to Twisted Pro at the expense of the customer.

-Include a copy of your original invoice, and document the RMA number at the top of the invoice.

-Be sure to mark the RMA number on the outside of shipping package as well.


After product is shipped back, our warranty department will assess the product and determine whether it is defected or not. If so, then we will ship the repaired or new product back to the customer at no expense to them.


Returning a Product:

There is a 20% restocking, repackaging, and inspection fee on all returned items. The initial shipping costs will also not be included in the refund. Contact our customer support for more information.